Skip to main content

Online shopping worries? We’ve got you covered at no additional cost!

PayMaya users can now enjoy better peace of mind when shopping online with Buyer Protect, the only online shopping insurance provided at no additional cost by an e-wallet in the country.   Buyer Protect is underwritten by leading general insurer AIG Philippines Insurance and developed by PayMaya with leading international insurtech, bolttech.  


If you shop online and pay using your PayMaya account, you now enjoy peace of mind for undelivered, incomplete, or damaged purchases. This is because you are now covered – thanks to Buyer Protect. Best of all, you can take advantage of this offer at no extra cost! 


With Buyer Protect Insurance, you can enjoy coverage for purchases with a minimum spend of PHP100 per transaction from legitimate online sellers with their own website or official stores on Lazada, Shopee, Instagram, Facebook Marketplace, and similar sites.    


Easily get your money back if you experience online shopping fails – be it new home décor items delivered to you with damages or incomplete items from your recent shopping haul. If the seller is not willing to provide a refund, you can get it conveniently with PayMaya’s Buyer Protect!  


You can get reimbursed up to PHP8,000 per valid claim, or up to PHP16,000 annually for undelivered, incomplete, or damaged purchases from eligible online sellers. To access this free insurance product, you just have to make sure that you have an upgraded PayMaya account and that you use your PayMaya card, QR code or mobile number for your online purchase.   


The launch of this new offer is just one of the many ways PayMaya is making online transactions safer for you. In December 2021, the company also introduced PayMaya Verified Sellers, making it the only e-wallet that provides a special badge to legitimate and trustworthy online sellers.  With this, it is easier to know if the casual seller you are paying is legit! 


"More Filipinos are now enjoying the convenience of online shopping using PayMaya. That's why we need to create more positive experiences for consumers when they purchase online, and PayMaya is leading at this front with relevant features such as Buyer Protect," said Shailesh Baidwan, President of PayMaya Philippines.    


"With Buyer Protect, our customers have better peace of mind using their PayMaya accounts as they can get reimbursed for online shopping fails without having to pay extra charges," he added.   


To enjoy worry-free shopping and experience safer and more convenient payments with a few taps on your smartphone, just download the PayMaya app and register for free!    


To file a claim for your online shopping fails, simply follow these three easy steps:   


  1. Hop over to where you can download the claim form.   
  2. Once you have filled out the necessary information in the form, submit it, along with the supporting documents at   
  3. All that's left to do now is wait for the reimbursement in your PayMaya account in 7 – 10 working days. 

The launch of Buyer Protect is part of PayMaya's push to make digital transactions more convenient and safer for more Filipinos.  Last year, PayMaya launched Personal Protect, which covers dengue, COVID-19, and Permanent Total Disability, underwritten by Pioneer Insurance & Surety Corporation. The company also introduced Mobile Protect, which allows users to avail themselves of mobile phone repair services from bolttech for Cracked Screen or Accidental and Liquid Damage.  


PayMaya is the only end-to-end digital payments ecosystem enabler in the Philippines, with platforms and services that cut across consumers, merchants, communities, and government.   


As of end-December 2021, PayMaya provides more than 44 million Filipinos access to financial services through its consumer platforms. Its Smart Padala by PayMaya network of over 63,000 partner agent touchpoints serves as last-mile digital financial hubs in communities, providing the unbanked and underserved access to digital services. Through its enterprise business, it is the largest digital payments processor for key industries in the country, including "every day" merchants such as the largest retail, food, gas, and eCommerce merchants, as well as government agencies and units.     


Popular posts from this blog

KathNiel launches anti-cyberbullying campaign

More than fighting evil vampires at La Luna Sangre as Tristan and Malia, Kathryn Bernardo and Daniel Padilla fight cyberbullies in real life. Kicking off their anti-cyberbullying campaign as Cybersmile Ambassadors, KathNiel together with Philippine Red Cross (PRC), the Department of Information and Communications Technology (DICT) and Kathniel’s fan base KDKN Solidarity Community, Inc. along with volunteer-individual and other fan group supporters conducted a simultaneous event dubbed as “Give Blood. Fight Cyberbullying” last Nov. 5 at the PRC Headquarters and across 18 (initially targeted 22) other PRC blood centers nationwide.


Universal Pictures has just revealed the first trailer and poster of the highly anticipated action-thriller “Jason Bourne” marking the return of Matt Damon to his most iconic role.  Paul Greengrass, the director of “The Bourne Supremacy” and “The Bourne Ultimatum,” once again joins Damon for the next chapter of Universal Pictures’ Bourne franchise, which finds the CIA’s most lethal former operative drawn out of the shadows. For “Jason Bourne,” Damon is joined by Alicia Vikander, Vincent Cassel and Tommy Lee Jones, while Julia Stiles reprises her role in the series. Frank Marshall again produces alongside Jeffrey Weiner for Captivate Entertainment, and Greengrass, Damon, Gregory Goodman and Ben Smith also produce. Based on characters created by Robert Ludlum, the film is written by Greengrass and Christopher Rouse. Opening across the Philippines on  July 27, 2016 , “Jason Bourne” is distributed by United International Pictures through Columbia Pictures.

Smart assembles top gamers Alodia, Christine, Dexie, and Nix for star-studded GIGA Arena video

Mobile services provider Smart Communications, Inc. (Smart) has pulled off an ambitious crossover moment as it brought together top gaming celebrities for a star-studded video for GIGA Arena, the first all-in-one esports platform for Filipino mobile gamers.   The one-minute video features Alodia Gosiengfiao, Dexie Diaz, Christine Samson and Nix Gaming, who are among the most prominent Filipino streamers today.   Alodia rose to international fame for her elaborate cosplays and streaming, and is now the co-founder of Tier One Entertainment, which aims to revolutionize the esports landscape in the country. Like Alodia, Christine Samson is both a cosplayer and streamer, and dabbles into commercial modelling and a TV hosting. On the other hand, both Dexie Diaz and Nix are among the country's top Mobile Legends streamers today with 6.6 million and 4 million Facebook followers, respectively. In the video, these top gamers were transported to the various dimensions of the GIGA Arena and it